Return & Refund Policy
Return & Refund Policy
We want you to love every purchase from ELLE & Co. If you are not completely satisfied, we offer returns within 30 days of delivery.
Return Eligibility
- Items must be unused, unworn, and in their original packaging with tags attached
- Requests must be made within 30 days of the delivery date
- Original shipping charges are non-refundable
- Customers are responsible for return shipping costs
How to Request a Return
- Contact us at ellecorp2026@gmail.com with your order number and the item you would like to return
- We will send you a return authorization and instructions
- Ship the item back to the address provided
- Refunds are processed within 5-7 business days of receiving the returned item
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with a photo of the product. We will arrange a replacement or full refund at no cost to you.
Order Cancellations
Orders can be cancelled free of charge within 24 hours of placing the order.